NHTSA Complaint #11323850 — 2019 SUBARU LEGACY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11323850
Vehicle	2019 SUBARU LEGACY
Component	VISIBILITY/WIPER
Date of Incident	May 4, 2020
Date Filed	May 8, 2020
Mileage	6,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WAS DRIVING TO WORK WHEN A TINY ROCK HIT MY WINDSHIELD ABOUT 3 INCHES FROM PASSENGER SIDE OF GLASS. IT WAS ABOUT HALFWAY UP THE WINDSHIELD. THE ROCK HIT WAS BARLEY AUDIBLE, ALMOST DIDN'T NOTICE IT. WHEN I GOT TO WORK I INSPECTED IT AND FOUND THE SLIGHTEST SCRATCH, NO CHIP, NOT ANY SIGNS OF A CRACK. SO I DIDN'T WORRY ABOUT IT. WHEN I GOT IN MY CAR AT LUNCH NOTICED A CRACK FROM SIDE TO SIDE OF WINDSHIELD. I CAN TAKE MY FINGERNAIL AND FEEL THE CRACK ON BOTH SIDES. I FEEL THIS IS A SAFETY ISSUE. WHAT ARE YOU SUPPOSED TO DO ON ROAD TRIPS, STOP AND GET YOUR GLASS REPLACED EVERY TIME YOU GET A CHIP. I DO NOT FEEL THIS CAR IS SAFE TO DRIVE WHEN THE WINDSHIELD IS CRACKED FROM SIDE TO SIDE. NOT TO MENTION YOU CAN GET A TICKET OR TOLD TO PARK THE CAR WHEN IT IS IN THE DRIVERS VIEW! *TR

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