NHTSA Complaint #11323752 — 2019 SUBARU FORESTER

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED AND WAS REPLACED THREE TIMES IN A SIX-MONTH PERIOD. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE HOOD AND THE THICKNESS OF THE GLASS IN THE WINDSHIELD WAS A CONTRIBUTING FACTOR TO THE FAILURES. ADDITIONALLY, THERE WAS AN ABNORMAL SOUND IN THE TRANSMISSION WHENEVER THE GEAR SHIFTER WAS SHIFTED INTO REVERSE. THE CONTACT ALSO STATED THAT THE BACKUP CAMERA FAILED TO OPERATE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHEN THE STOP/START FUNCTION WAS REACTIVATED ON SEVERAL OCCASIONS THE VEHICLE IDLED ROUGHLY AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO MOORE CHRYSLER JEEP FIAT (8600 W BELL RD, PEORIA, AZ 85382, 800-757-0140) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50.