NHTSA Complaint #11323688 — 2015 CHEVROLET MALIBU

MY ENGINE LIGHT CAME ON ABOUT TWO WEEKS AGO. I TOOK IT TODAY MAY 7, 2020 TO THE PINE BELT CHEVROLET IN LAKEWOOD, NJ. I EXPLAIN TO THEM THAT MY CAR WOULD SHAKE AND STALL WHILE DRIVING. I EXPLAIN TO THEM THAT I DID NOT FEEL SAFE DRIVING ESPECIALLY WITH MY FOUR-YEAR-OLD SON IN THE BACKSEAT. I WANTED TO GET IT CHECKED OUT AND THAT WAS THE REASON WHY I BROUGHT IT THERE. THEY INFORMED ME THAT THIS WAS CAUSED DUE TO A ROCKER CONTROL ARM VALVE.THEY INFORMED ME THAT THEY WOULD HAVE TO ORDER THE PART, WHICH THEY DID, BUT THAT IT WOULD TAKE A VERY LONG TIME TO GET IT IN. THEY DID NOT OFFER ME A LOANER CAR AS THEY DID NOT KEEP MY CAR TO WORK ON. THEY SENT ME BACK ON THE ROAD WITH A SHAKING CAR THAT STALLS WHILE DRIVING. I DID MY RESEARCH AND HAVE SEEN THAT THERE WAS A PETITION OF OVER 1500 SIGNATURES WITH OWNERS OF 2014 CHEVY IMPALA'S AND 2015 CHEVY MALIBU'S WHO ALL COMPLAINS OF THE SAME THING AND INCLUDED THAT THEY HAVE BEEN WAITING 4 OR MORE MONTHS FOR THIS PART. I AM COMPLAINING FOR THE FACT THAT THIS IS UNSAFE, THERE HAS BEEN NO RECALL FOR THIS THOUGH THERE HAVE BEEN NUMEROUS COMPLAINTS AND WE ARE ALL PAYING FOR VEHICLES THAT ARE NOT SAFE TO DRIVE. I HAVE ATTACHED THE LINK TO THE PETITION THAT SHOWS THAT NUMEROUS PEOPLE HAVE BEEN COMPLAINING ABOUT THIS FAULTY PART. ALSO, I AM ATTACHING MY INVOICE. THIS NEEDS TO BE RECALLED. *TR