NHTSA Complaint #11323673 — 2010 CHEVROLET IMPALA

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11323673
Vehicle 2010 CHEVROLET IMPALA
Component VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
Date of Incident
Date Filed
Mileage 58,500 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE 'SERVICE AIR BAGS' WARNING LIGHT ILLUMINATED. THE CONTACT STATED RESEARCHED FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER WAS UNAWARE IF RECALL WAS SERVICED ON THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA RECALL CAMPAIGN NUMBER: 16V507000 (ELECTRICAL SYSTEM). THE CONTACT ALSO INDICATED THAT THE REAR DEFROSTER HAD FAILED AND BURNT THE ELECTRICAL WIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.

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