NHTSA Complaint #11323606 — 2007 TOYOTA COROLLA MATRIX

AIR BAGS issue reported to NHTSA

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Crash 4 Injuries

Complaint Details

ODI Number	11323606
Vehicle	2007 TOYOTA COROLLA MATRIX
Component	AIR BAGS
Date of Incident	May 22, 2019
Date Filed	May 7, 2020
Mileage	35 miles
Crash	Yes
Fire	No
Injuries	4
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS IN A CAR ACCIDENT LAST YEAR AND I WAS SITTING ON THE PASSENGER SEAT AND MY HUSBAND WAS ON THE DRIVERS SEAT ALONG WITH MY TWO CHILDREN IN THE BACK SEAT. WE WERE REAR ENDED BY HIGH SPEED VEHICLE DRIVING ERRATICALLY. ALL OF US SUFFERED WHIP LASH AND BACK INJURIES IN THE ACCIDENT. ALSO, THE AIRBAG NEVER GOT DEPLOYED AND THE AIR BAG SIGN IS ON THE DASH BOARD. THIS IS VERY DANGEROUS LIFE AND DEATH SITUATION AND I AM UPSET FOR BUYING A BRAND NEW CAR WHICH I HOPED THAT ALL SAFETY EQUIPMENT WILL BE WORKING. I WAS SHOCKED AND HURT AT THE SAME TIME. AFTER THAT FEW MONTHS LATER I RECEIVED AIRBAG RECALL NOTICE TO TAKE THE VEHICLE FOR REPAIR TO THE NEAREST TOYOTA DEALER SHIP. I WAS INFORMED BY THE DEALERSHIP THAT THEY COULDN'T DO ANYTHING AND THEY COULDN'T FIX THE AIR BAG SIGN COMING ON THE DASHBOARD AND THEY DIDN'T FIX THE DEFECTIVE AIRBAG. I AM REFERRING TO THIS SERIOUS ISSUE WITHOUT ANY OUTCOME. MY INJURED TO ME AND MY FAMILY IS NOT WORTH DRIVING DEFECTIVE VEHICLE. I NEED SOMEONE WHO CAN GET BACK TO ME AND PROVIDE SOLUTION. *TR

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