NHTSA Complaint #11323393 — 2012 JEEP WRANGLER POWER TRAIN

Complaint Details

ODI Number	11323393
Vehicle	2012 JEEP WRANGLER
Component	POWER TRAIN
Date of Incident	May 4, 2020
Date Filed	May 5, 2020
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

OIL HOUSING CRACKED DURING ROUTINE OIL CHANGE, DUE TO AN INTEGRAL PART BEING PLASTIC. ANY OIL CHANGE COULD RESULT IN AN INSTANT $600-$1,000 EXPENSE FOR THE CONSUMER. IT IMPOSSIBLE FOR THE CONSUMER TO PROVE THE BROKEN PART WAS DUE TO OIL CHANGE NEGLIGENCE OR OVER-TIGHTENING. THE COST IS ENTIRELY LEFT ON THE CONSUMER EVEN IF ALL PREVENTATIVE MAINTENANCE WORK IS COMPLETE. THIS HAS TO BE A KNOWN ISSUE AT FIAT CHRYSLER/JEEP, AND MUST BE ADDRESSED BY A RECALL. I REPLACED THE PART, FOR APPROXIMATELY $600, WITH THE SAME PART. THIS COULD EASILY HAPPEN AGAIN AT MY NEXT OIL CHANGE, AND EVERY OIL CHANGE THEREAFTER. I SHOULD NOT HAVE TO GUESS IF THERE WILL BE A $600 REPAIR EVERY TIME I CHANGE MY OIL. *TR

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