NHTSA Complaint #11323387 — 2014 KIA SOUL

AS WE EXCITED THE FREEWAY, THE CAR STARTED RUNNING ROUGH AT THE STOP LIGHT. AS I PULLED INTO THE GAS STATION THE ENGINE STOPPED RUNNING ON ITS OWN AND I HEARD A LOUD "PING". AFTER NUMEROUS ATTEMPTS TO RE-START THE CAR, WE HAD TO LEAVE IT AT THE GAS STATION OVER NIGHT. WHEN I WAS TRYING TO RE-START THE CAR I NOTICED THE ENGINE WASN'T CRANKING AT ALL, ALMOST LIKE IT WAS A DEAD BATTERY. IN THE MORNING THE CAR STARTED RIGHT UP BUT WITH A HORRIBLE LOUD KNOCKING SOUND COMING FROM THE ENGINE. I HAD TO DRIVE IT HOME WHICH IS ABOUT 3MILES, I HAD NO OTHER OPTIONS. IT WAS EXPLAINED TO ME IT WAS A ROD KNOCKING. I STILL OWE $8,247.89 AND TO FIX IT IS GOING TO BE WELL OVER $5,000. THE CAR HAS 109,776 MILES, MY HUSBAND MAINTAINED IT RELIGIOUSLY, AND TO HAVE THIS HAPPEN SO CLOSE INTO PAYING IT OFF IS DEVASTATING AS THIS WAS OUR ONLY CAR. THERE WAS NO WARNING, NO CHECK ENGINE LIGHT, NO LOW OIL LIGHT, NO ROUGH IDLING OR OUT OF PLACE SOUNDS. *TR