NHTSA Complaint #11323365 — 2013 BMW M5

TL* THE CONTACT OWNS A 2013 BMW M5. THE CONTACT STATED WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL SOUND BEFORE THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. DON JACOBS BMW LOCATED AT 2689 NICHOLASVILLE RD #1, LEXINGTON, KY 40503, WAS CONTACTED BY PHONE AND MADE AWARE OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 12V475000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 59,817. *LN THE CONSUMER STATED A ROD WAS SEIZED TO THE CRANKSHAFT CAUSING THE BEARING TO BE DESTROYED AND SENDING METAL SHRAPNEL INTO THE ENGINE. *JS *BF DEALER INFORMED THE CONSUMER FAILURE DUE TO CYLINDERS LOSS OF OIL PRESSURE RESULTING IN FRICTION ON THE BEARING.*JB