NHTSA Complaint #11323356 — 2014 BMW 228I

I OWN A 2014 228I COUPE, BUILD DATE 03/2014 - THE BOLTS SECURING THE POWER STEERING MOTOR TO THE RACK HAVE SNAPPED LEADING TO A POWER STEERING FAILURE. THIS FAILURE IS CONSISTENT WITH: BMW TIS SERVICE BULLETIN # SI B01 26 18 I CALLED BMW TO REPORT THE PROBLEM AND WAS TOLD THAT DESPITE THE FACT THAT THE BULLETIN DESCRIBES MY CAR AS BEING EFFECTED, MY VIN IS NOT LISTED IN THE PART SPECIFIC EXTENDED WARRANTY AND I WOULD BE FORCED TO PAY FOR THIS SAFETY RELATED DEFECT OUT OF MY OWN POCKET. MY PART NUMBER, LOCATION, SYMPTOMS, FAILURE TYPE, CAR MAKE MODEL AND BUILD DATE ALL MATCH THE CRITERIA FOR THE PART SPECIFIC EXTENDED WARRANTY. THE FIRST BOLT FAILED IN MAY 2019, THE SECOND BOLT THAT I CAN SEE SOMETIME IN APRIL OR MAY 2020. THE CAR CAN CURRENTLY STEER, BUT WITH A LOT OF NOISE FROM THE POWER STEERING MOTOR, AND WITHOUT ANY POWER STEERING ASSISTANCE. THE FAILURE WAS FIRST NOTICED WHILE STOPPED IN MY DRIVEWAY, ABOUT TO PULL OUT. I HAVE NOT YET BROUGHT MY CAR IN TO BMW BECAUSE I WOULD LIKE TO ENSURE THAT MY CAR FALLS UNDER THE EXTENDED WARRANTY BEFORE I DO. *TR