NHTSA Complaint #11323353 — 2019 VOLKSWAGEN GOLF ALLTRACK

ISSUE WITH AUTOMATIC DSG TRANSMISSION AFTER 3 DAYS OF OWNERSHIP AND 182 MILES ON THE ODOMETER. ISSUE FIRST HAPPENED WHILE ACCELERATING FROM A STOP AT A TRAFFIC LIGHT AFTER IT TURNED GREEN. AFTER SHIFTING FROM 1ST TO 2ND THE CAR LOST POWER, FREE REV'D AND AFTER APPROXIMATELY 5 SECONDS WAS ABLE TO ENGAGE 2ND GEAR QUITE ROUGHLY. PRESENTED AN ERROR MESSAGE THAT STATED "TRANSMISSION IN EMERGENCY MODE: REVERSE NOT AVAILABLE." PULLED INTO A PARKING LOT UNDER IT'S OWN POWER AND POWER CYCLED THE IGNITION. ERROR CLEARED, NO WARNING LIGHTS AT THAT POINT. HAPPENED AGAIN A FEW HOURS LATER WHILE DRIVING AT 40 MPH, A SERIES OF SUDDEN JERKS AND AN ABRUPT LOSS OF POWER, TRANSMISSION APPEARED TO BE IN NEUTRAL. CEL AND OTHER WARNING LIGHTS ILLUMINATED. ONCE THE CAR SLOWED IT ENGAGED FIRST GEAR AND LIMP MODE. IT WAS ONLY POSSIBLE TO DRIVE AT ABOUT 10 MPH IN THIS STATE. IT WAS QUITE ABRUPT DECELERATION IN A NORMAL TRAFFIC PATTERN AND WAS DIFFICULT TO AVOID GETTING REAR-ENDED AND PULLING OVER SAFELY. SCAN TOOL ERROR CODES ATTACHED. INDICATES CLUTCH 2 OPENING AND CLOSING UNINTENTIONALLY. *TR