NHTSA Complaint #11322960 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11322960
Vehicle 2012 FORD FOCUS
Component STEERING
Date of Incident
Date Filed
Mileage 130,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

POWER ASSIST STEERING ERROR HAS OCCURRED NUMEROUS TIMES WHILE STATIONARY AND MOVING. ERROR CODE FLASHES AND SOMETIMES CLEARS AFTER RESTARTING ENGINE OR DISCONNECTING BATTERY FOR A PERIOD OF TIME. THIS IS A KNOWN PROBLEM WITH MANY FORD VEHICLES OF THE SAME BUILD PERIOD UTILIZING THE SAME EQUIPMENT TECHNOLOGY. WHY THIS ISSUE WAS NOT INCLUDED IN THOSE RECALLS IS NOT UNDERSTANDABLE. JUST LIKE THE DUAL CLUTCH ISSUE, WHICH I PAID FORD $2,300 TO REBUILD THE TRANSMISSION, I AM TOLD THAT THERE'S NO WARRANTY OR RECALL. THIS MEANS ANOTHER $2,000+ TO REPAIR A KNOWN DEFECT. 2 ISSUES ALONE HAS CAUSED REPAIR BILLS THE EQUATE TO 25% OF THE PURCHASE PRICE. NICE TO SEE FORD HAS OTHER OPTIONS TO ADD TO THE PRICE TAG AT THE OWNERS EXPENSE AND SAFETY. HOPEFULLY NO FATALITIES WILL OCCUR BEFORE FORD AND NHTSA ACKNOWLEDGES THIS ISSUE IS IN LINE WITH OTHER RECALLS FOR SIMILAR EQUIPMENT.

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