NHTSA Complaint #11322954 — 2012 CHRYSLER TOWN AND COUNTRY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11322954
Vehicle 2012 CHRYSLER TOWN AND COUNTRY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 125,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I PURCHASED MY VEHICLE IN MARCH OF 2016 FOR THE PURPOSES OF TRANSPORTING 2 DISABLED FAMILY MEMBERS. FIRST, CHECK ENGINE LIGHT WAS COMING ON AND STATED THAT THE CRANKSHAFT SENSOR WE'RE NOT WORKING. WHEN I WOULD DRIVE WHILE DRIVING MY VEHICLE WOULD JUST SHUT OFF I FEARED GETTING HIT BY OTHER VEHICLES. THEN THE FUEL PUMP RELAY WOULD STAY ON AFTER SHUTTING VEHICLE OFF UNTIL IT WOULD DRAIN THE BATTERY. AFTER, NOW MY VEHICLE CRANKS BUT DOESN'T START AT ALL. THIS IS A HAZARD AND DANGEROUS WHAT I AM AFRAID OF IS THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES AND THE ISSUE HAS NOT BEEN LOOKED AT BY THE PROPER DEPARTMENT OR AUTHORITY. I ALSO BROUGHT THIS ISSUE TO CHRYSLER WHERE I PURCHASED THE VEHICLE AND THEY SAID THEY CAN NOT ASSIST WITH THE ISSUE AND NO RECALLS HAVE BEEN PUT IN PLACE MY VEHICLE HAS BEEN PARKED FOR 5 MONTHS NOW.

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