NHTSA Complaint #11322930 — 2006 ACURA TL

FOR SEVERAL YEARS, MY CAR'S BATTERY WOULD PREMATURELY DRAIN TO THE POINT OF MY HAVING TO PURCHASE SEVERAL BATTERIES IN A MUCH SHORTER PERIOD THAN USUAL. I HAD THE ALTERNATOR REPLACED UNDER THE MISTAKEN IMPRESSION THAT IT WAS THE PROBLEM. BUT ONLY AFTER RESEARCHING THE ISSUE ONLINE WAS I ABLE TO DETERMINE THE TRUE ISSUE. APPARENTLY, A MODULE USED TO CONTROL THE NAVIGATIONAL SYSTEM IS DEFECTIVE, AND THE COMPANY HAD KNOWN FOR YEARS AND STILL REFUSED TO NOTIFY OWNERS AND FIX THE ISSUE. I AM AN AGORAPHOBIC PERSON WHO SUFFERS FROM BIPOLAR DISORDER AND OTHER ANXIETY CONDITIONS, SO SIMPLY STICKING A CAR CAN BE TRAUMATIC IN CERTAIN SITUATION. ONE SUCH SITUATION IS EXPECTING BOTH ONE'S NAVIGATION SYSTEM AND BATTERY PERFORM ADEQUATELY AND SAFELY ALL THE TIME; MY REASON FOR PURCHASING THE CAR WAS BECAUSE IT HAD THE PREMIUM NAVIGATION OPTION, WHICH, AT THE TIME, HELPED ALLEVIATE MY ANXIETY BY PROVIDING VERBAL DIRECTIONS IN REAL TIME TO MY LOCATION, WHICH REDUCES THE ANXIETY FROM THE AGORAPHOBIA. IN SEVERAL OCCASIONS OVER THE PAST FEW YEARS, MY ANXIETY LEVEL HAS INCREASED TO UNHEALTHY LEVELS SPECIFICALLY BECAUSE OF THE FAILURE OF THE BATTERY CAUSED BY SOME PHANTOM DRAIN FROM A MODULE CONTROLLING THE NAVIGATION SYSTEM. NISSAN LITERALLY PUT MY LIFE IN DANGER IN ITS FAILURE TO WARN ME ABOUT THE FAULTY MODULE. I DISCONNECTED THE MODULE AND PURCHASED A NEW BATTERY A FEW MONTHS AGO AND ALL SEEMED WELL, OTHER THAN NO NAVIGATION. NOW, IN THE MIDDLE OF A PANDEMIC MY BATTERY IS DYING AGAIN IN THE MOST INCONVENIENT PLACES SUCH THAT I'M LITERALLY AFRAID TO DRIVE. PLEASE HELP AND MAKE THEM FIX THIS. WHILE I KNOW LONGER NEED THE NAVIGATION WITH MODERN PHONES, HAVING THE BLUETOOTH THROUGH THE NAV SYSTEM IS CONVENIENT, PLUS, I'VE LOST A PREMIUM OPTION THAT WAS MY REASON FOR BUYING IT IN THE FIRST PLACE!