NHTSA Complaint #11322876 — 2015 FORD FUSION

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT AT START-UP, THERE WAS AN ENGINE MISFIRE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AND THE SPARK PLUGS WERE REPLACED. ONE MONTH AFTER THE SPARK PLUGS WERE REPLACED THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A SECOND INDEPENDENT MECHANIC WHERE THE SPARK PLUGS WERE REPLACED A SECOND TIME HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A THIRD INDEPENDENT MECHANIC WHERE SPARK PLUG NUMBER 4 WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO RUXER FORD LINCOLN, INC. (123 PLACE RD, JASPER, IN 47546, (812)482-1200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A HAIRLINE FRACTURE ON THE ENGINE BLOCK. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 43,000.