NHTSA Complaint #11322830 — 2020 SUBARU WRX

TL* THE CONTACT OWNED A 2020 SUBARU WRX. THE CONTACT STATED THAT WHILE HE SON WAS DRIVING AT 40 MPH, HE ATTEMPTED TO DEPRESS THE BRAKE PEDAL HOWEVER, THE VEHICLE FAILED TO STOP, RUNNING A RED LIGHT, THE VEHICLE WAS T-BONED. THE CONTACT STATED THAT THE IMPACT CAUSED THE VEHICLE TO HIT A LIGHT POST, THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO LOCK. THE CONTACT STATED FIVE DAYS PRIOR HER SON WAS DRIVING AND THE BRAKE PEDAL FAILED TO ENGAGED WHILE COMING TO A STOP LIGHT. THE DRIVER HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOOR TO STOP THE VEHICLE. THE DRIVER STATED THAT NO WARNING LIGHTS OR MESSAGES WERE DISPLAYED DURING EITHER FAILURE. THE DRIVER SUSTAINED A FRACTURED WRIST. THE POLICE REPORT WAS FILED. THE PARAMEDIC CAME HOWEVER, THE CONTACT WAS TOLD TO CALL THE DOCTOR FOR X-RAYS. THE DRIVER WAS SEEN BY HIS DOCTOR FOR HIS FRACTURED WRIST. THE VEHICLE WAS TOTALED AND WAS TOWED TO A BODY SHOP. THE CONTACT CALLED HERITAGE SUBARU OWNINGS MILLS (9808 REISTERSTOWN ROAD OWINGS MILLS, MD 21117) AND WAS TOLD TO CALL THE MANUFACTURER. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 2,100. *DT*JB