NHTSA Complaint #11322628 — 2016 FORD EDGE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11322628
Vehicle	2016 FORD EDGE
Component	VISIBILITY/WIPER
Date of Incident	April 28, 2020
Date Filed	April 29, 2020
Mileage	29,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

ON TUESDAY 29 APRIL 2020 WHILE DRIVING DOWN THE ROAD AND STRIKING NO BUMPS OR POTHOLES WE OBSERVED THE PANORAMIC FIXED PORTION OF THE SUNROOF CRACK FROM CORNER TO CORNER. NOTHING HAD STRUCK THE GLASS AND THE INTERIOR AND EXTERIOR TEMPERATURE WERE ABOUT EQUALIZED. THIS HAS CAUSED A SEVERE SAFETY HAZARD AND I AM NO LONGER DRIVING THE VEHICLE AS I USE THIS TO TRANSPORT MY SEVEN-MONTH-OLD GRANDSON AND CANNOT TRUST THE GLASS PANEL FORD HAS BEEN CONTACTED AND HAS NOT OFFERED ANY RESOLUTION TO THE PROBLEM

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