NHTSA Complaint #11322567 — 2006 CHEVROLET EQUINOX

BOUGHT THIS CAR ON 11/3/19, WITHIN THE FIRST WEEK THERE WAS A HORRIBLE THUMPING AND VIBRATING WHILE DRIVING OR TURNING THE WHEEL. SO I TOOK IT BACK, THEY TOLD ME THEY WOULD REPLACE MY WHEEL HUB ON THE DRIVERS SIDE, I RETURN TO PICK UP MY CAR, THE SAME ISSUE IS THERE JUST NOT AS BAD, HE CLAIMED HE STILL REPLACED THE WHEEL HUB. SO I TAKE THE TIRE OFF MYSELF AND INSPECT THE WHEEL HUB AND TIRES, AND THEY IN FACT DIDNT REPLACE THE HUB, THEY JUST SILICONED THE WHEEL HUB TO THE END OF THE AXLE SHAFT, WHICH NOW HAS CAUSED OTHER DAMAGE TO MY TRANS AND OR SUSPENSION. I CALL TO LET THEM KNOW AND THE OWNER FIRST PLAYED STUPID AS IF HE DIDNT KNOW IF THEY REPLACED IT, SO I TOLD THEM ID CALL BACK. I WAITED A WEEK CALLED BACK, LET HIM KNOW WHAT I FOUND ON THE WHEEL HUB THAT WAS SUPPOSED TO BE REPLACED.. THEN HE GETS NASTY AND SAYS ITS OUT OF THEIR HANDS ECT, AND THEY DID REPLACE IT.. WELL NO WHEEL HUB IS GONG TO GO BAD IN LESS THEN A MONTH WITH NORMAL DRIVING CONDITIONS, AND THERE IS NO REASON AT ALL SILICONE SHOULD BE USED TO HOLD ANYTHING TO AN AXLE OR WHEEL HUB. I AM WORRIED ABOUT THE SAFETY OF MY FAMILY AND WIFE, AND I AM SUPPOSE TO CONTINUE TO PAY ANOTHER 2700 DOLLARS ON A CAR THEY LIED ABOUT DURING MY WARRANTY.