NHTSA Complaint #11322560 — 2009 FORD ESCAPE

THE STEERING ON MY VEHICLE HAS A SERIOUS INTERMITTENT PROBLEM. LOSING POWER STEERING AT THE DROP OF A HAT. IT CAN BE FIXED TEMPORARILY BY TURNING THE KEY OFF AND ON THREE TIMES. BUT IT COMES RIGHT BACK, AND IS HARD TO STEER. I CHECKED THE VIN NUMBER ON YOUR RECALL SITE, AND IT SAYS ZERO UNFIXED PROBLEMS. BUT IT DOES NOT SAY IT WAS PART OF THE RECALL, OF IF THE PROBLEM WAS FIXED BEFORE. A COMPUTER RESET CAN FIX THEY SYMPTOMS, BUT IT DOES NOT ADDRESS THE PROBLEM, WHICH IS USUALLY THE STEERING MODULE. CAN YOU CHECK TO SEE IF THEY DID FIX "A" PROBLEM, AND WHAT WAS DONE. A CODE WAS KICKED OUT BY MY LOCAL MECHANIC. THAT CODE WAS B1342-2F-CM0TC-ECV