NHTSA Complaint #11322552 — 2014 CADILLAC CTS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11322552
Vehicle	2014 CADILLAC CTS
Component	SUSPENSION
Date of Incident	April 14, 2020
Date Filed	April 28, 2020
Mileage	98,128 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

MY REAR DIFFERENTIAL SYS IS MAKING A LOUD GRINNING NOISE, I CONTACTED CADILLAC CUSTOMER SERVICE 04/28/20, TO SEE IF IT UNDER RECALL STATUS AND I WAS ADVISED IT WAS NOT. I HAVE RESEARCHED THAT THIS IS A VERY COMMON PROBLEM FOR THE 2014 CTS. I HAVE 98139 ON MY CADILLAC AND I DON'T THINK I SHOULD HAVE PROBLEMS LIKE THIS. THAT LOUD GRINNING AND WHINING SOUND IS VERY ANNOYING AND EMBARRASSING. I THOUGHT IT WAS MY BRAKES AT FIRST HOWEVER I TOOK IT TO A MECHANIC AND WAS ADVISED MY REAR DIFFERENTIAL SYSTEM IS CAUSING THE WINNING AND GRINNING SOUND.

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