NHTSA Complaint #11322518 — 2002 TOYOTA 4RUNNER STRUCTURE:BODY

Complaint Details

ODI Number	11322518
Vehicle	2002 TOYOTA 4RUNNER
Component	STRUCTURE:BODY
Date of Incident	January 8, 2020
Date Filed	April 28, 2020
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2002 TOYOTA 4RUNNER. THE CONTACT BECAME AWARE THAT THE SUBFRAME UNDERNEATH THE VEHICLE WAS SEVERELY RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. TOYOTA OF LINCOLN PARK (1561 N FREMONT ST, CHICAGO, IL 60642) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE.

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