NHTSA Complaint #11322362 — 2012 FORD F-250

TRUCK BEGAN SHAKING OCCASIONALLY BEFORE END OF WARRANTY. SOMETIMES FROM A NOTICEABLE BUMP SOMETIMES FOR NO CLEAR REASON. TOOK IT BACK TO DEALERSHIP SEVERAL TIMES PRIOR TO WARRANTY EXPIRATION BUT TOLD THERE WAS NOTHING WRONG. IT GOT WORSE TO THE POINT WE DID NOT DRIVE THE VEHICLE MUCH AS IT BECAME ALMOST UNCONTROLLABLE AND HAPPENS SEEMINGLY RANDOMLY. ONE TIME ON THE HIGHWAY IN TRAFFIC WITH OUR GRANDDAUGHTERS IT WAS ALL WE COULD DO TO GET IT OFF THE SIDE OF THE ROAD WITHOUT HITTING ANYONE. WE HAVE TAKEN THE TRUCK TO SEVERAL MECHANICS WHO HAVE REPLACED MOST OF THE FRONT SUSPENSION, BRAKES, AND NEW TIRES...AGAIN. WE HAVE PUT SEVERAL THOUSAND DOLLARS INTO REPAIRS WITH FORD UNWILLING OR UNABLE TO DIAGNOSE, REPAIR, OR EVEN ADMIT THIS IS A HUGE PROBLEM. UNSAFE FOR ANYONE. THESE ARE EXPENSIVE VEHICLES AND WE SHOULD NOT BE AFRAID TO USE THEM. HOW CAN YOU NOT ADMIT THIS IS A SAFETY ISSUE BEFORE IT KILLS SOMEONE? SEE DEATH WOBBLE VIDEOS ONLINE. THE TRUCK SHAKES SO HARD ONE MECHANIC WHO TEST DROVE OURS WONDERED HOW ALL THE GLASS WASN'T BROKEN OUT OF IT. WE DO HAVE PROOF OF MULTIPLE REPAIRS TRYING TO MAKE THE TRUCK SAFE TO DRIVE AGAIN.