NHTSA Complaint #11322334 — 2017 JEEP RENEGADE

WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CAR JERKS TO SHIFT INTO GEAR. THE CAR HAS BEEN AT THE SERVICE CENTER 4 TIMES FOR THEM TO LOOK INTO/ADDRESS THE ISSUE. I'VE HAD ENDLESS HOURS ON THE PHONE WITH JEEP/SERVICE CENTER TO GET THE CAR REPAIRED. EACH TIME IT'S TAKEN INTO THE SHOP, THEY CAN'T SEEM TO GET THE SAME ISSUE TO OCCUR. HOWEVER, IT HAPPENS TO US ON A DAILY BASIS. I BASICALLY HAVE GIVEN UP HOPE IN JEEPS ADDRESSING THIS ISSUE AS WE'VE RECEIVED NO RESOLUTION YEARS LATER. I'VE ALSO BEEN INFORMED IT'S THE OPERATING SYSTEM WITHIN THE JEEP BEING A 9 SPEED, BUT IT DIDN'T DO THIS FROM THE START, IT OCCURRED ABOUT A YEAR AFTER PURCHASE.