NHTSA Complaint #11322321 — 2013 FORD ESCAPE

I PURCHASED MY CAR USED IN DEC. 2016 WITH 79,000 MILES, AND HAVE HAD CONSISTENT PROBLEMS EVER SINCE. IN AUG. 2017 (94,888 MILEAGE), I HAD TAKE THE CAR TO THE DEALERSHIP SERVICE CENTER BECAUSE THE ENGINE WOULD STALL AND STOP DUE TO HIGH ENGINE TEMPERATURE - I WAS CONSISTENTLY ADDING COOLANT, PROBABLY EVERY FEW DAYS. THE SERVICE DEPARTMENT FOUND THE COOLANT LEAK CAME FROM THE WATER PUMP, SO THEY REPLACED THE LEAKING WATER PUMP, AS WELL AS THE CABIN AIR FILTER AND SPARK PLUGS. THEN IN JUNE 2018, I HAD A FLAT TIRE AND COULDN'T PUT THE SPARE ON BECAUSE THE LUG NUTS WERE SWOLLEN/WARPED - TOOK IT TO THE DEALERSHIP AND THEY HAD TO REPLACE ALL SETS. IN SEPT. 2018 (113,516 MILEAGE), I WAS DRIVING HOME, THE ENGINE STOPPED ACCELERATING, AND I KNEW IT WAS THE TRANSMISSION. I HAD THE CAR TOWED TO THE FORD DEALERSHIP. THEY HAD TO "REPLACE THE TORQUE CONVERTER AND COMPLETELY REPLACE THE TRANSMISSION". THEY ALSO FOUND THE HALF SHAFT WAS LEAKING, SO THEY "REPLACED THE LEFT HAND BUSHING/SEAL/HALF SHAFT BECAUSE THE SHAFT WAS SCORED". IN JAN. 2019, I HAD TAKEN THE CAR TO GET SERVICED BECAUSE WITHIN 1 DAYS TIME, I HAD 5 LIGHT BULBS BLOW OUT AND NEEDED REPLACING. LATER IN THE SUMMER 2019, I WAS HAVING COOLANT ISSUES AGAIN, AND TOOK IT TO THE DEALERSHIP WHERE THEY TOLD ME THE COOLANT SENSOR WAS MALFUNCTIONING. I DID NOT HAVE THAT REPLACED BECAUSE I SAID I WOULD KEEP AN EYE ON THE COOLANT LEVELS. NOW, APRIL 2020, MY COOLANT LEVEL'S ARE GETTING LOW AGAIN, AND THERE IS A CONSISTENT SMELL OF COOLANT SURROUNDING THE VEHICLE WHEN ENGINE IS ON. AFTER DRIVING FOR 20+ MINUTES, AND COMING TO AN IDLE STOP, THE CAR SMELLS LIKE EXHAUST AND COOLANT MIXED, AND THERE IS OCCASIONAL SMOKE BILLOWS FROM THE EXHAUST PIPES. I HAVE LOOKED UNDER THE ENGINE AND FOUND OIL LEAKS (PICS ATTACHED), AND BELIEVE MY CAR MATCHES THE NHTSA CAMPAIGN ID NUMBER: 12V551000 EVEN THOUGH RECALLS NEVER SHOW UP FOR MY VIN