NHTSA Complaint #11322317 — 2013 AUDI A6

ON 3/6/2020, AUDI NORWELL, MA DIAGNOSED MY 2013 AUDI A6 WITH A PASSENGER OCCUPANT DETECTION SYSTEM (PODS) MALFUNCTION AND ALERTED OF A PODS SYSTEM PROBLEM BY ILLUMINATION OF THE AIRBAG MONITORING LIGHT AND BY THE STATUS OF THE PASSENGER AIRBAG OFF INDICATOR LIGHT. I WAS QUOTED $1,389.81 TO REPLACE/REPAIR, BUT ASKED IF THERE IS A RECALL ON THIS 'AIRBAG' RELATED ISSUE, SINCE IT HAS BEEN WELL PUBLICIZED ON THESE AUDI MODELS. UPON LOOKING UP MY VIN# IN THE RECALL DATABASE, WE DISCOVERED THE VIN# FOR THIS VEHICLE WAS NOT LISTED AS AN IMPACTED VEHICLE. HOWEVER, IT IS A 100% MATCH TO SAFTEY RECALL CODES: 74D5 OR 74D1 (SEE BELOW). I FILED A RECALL CASE WITH AUDI MANUFACTURING ON 4/21/2020, BUT THEY RESPONDED BACK ON 4/24/2020 THAT THERE WAS NOTHING THEY COULD DO IF THE VIN# IS NOT ON THE LIST. THUS FILING MY COMPLAINT WITH NHTSA. RECALL CODE: 74D5 SUBJECT: PASSENGER OCCUPANT DETECTION SYSTEM (PODS) AFFECTED VEHICLES: 2013 A6 DESCRIPTION: THE PASSENGER OCCUPANT DETECTION SYSTEM (PODS) CAN MALFUNCTION DUE TO STRESS/WEAR FACTORS AFFECTING AN INTERNAL CONNECTOR OR CONTACT RESISTANCE INCREASE AT BODY-SENSING MAT IN THE SEAT. IN THIS SITUATION, A FRONT PASSENGER SEAT OCCUPANT RISKS INJURY IN A CRASH BECAUSE A MALFUNCTIONING PODS MAY NOT MAKE THE CORRECT AIRBAG DEPLOYMENT DECISION FOR THE TYPE OF OCCUPANT SEATED THERE. RECALL CODE: 74D1 SUBJECT: PASSENGER OCCUPANT DETECTION SYSTEM (PODS) AFFECTED VEHICLES: 2013 AUDI A6 DESCRIPTION: IN AFFECTED VEHICLES WITH CLIMATE CONTROL SEATS (HEATED/COOLED), THE PASSENGER OCCUPANT DETECTION SYSTEM (PODS) CONTROL MODULE CAN MALFUNCTION DUE TO STRESS/WEAR FACTORS AFFECTING AN INTERNAL CONNECTOR AND/OR A BODY-SENSING MAT IN THE SEAT. SHOULD A MALFUNCTION OCCUR, VEHICLE OCCUPANTS WILL BE ALERTED OF A PODS SYSTEM PROBLEM BY ILLUMINATION OF THE AIRBAG MONITORING LIGHT AND BY THE STATUS OF THE PASSENGER AIRBAG OFF INDICATOR LIGHT.