NHTSA Complaint #11322232 — 2010 TOYOTA RAV4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11322232
Vehicle 2010 TOYOTA RAV4
Component ENGINE
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

INTERMITTENTLY, MY 2010 RAV4 ENGINE TURNS OFF, WHILE DRIVING, AND THEN TURNS BACK ON SHORTLY AFTER. THIS IS VERY DANGEROUS, AS YOU LOSE POWER STEERING AND BRAKES, MEANING VERY DIFFICULT TO STEER AND STOP. THIS HAPPENS WHEN THE CAR IS IN MOTION. NEVER HAD IT CUT OUT AT A STOP LIGHT. I'M THINKING IT'S THE ECM. THE CAR'S MAINTENANCE IS VERY UP TO DATE. MY DAUGHTER DRIVES THIS VEHICLE AND IT HAS HAPPENED TO HER NUMEROUS TIMES. I HAVE EXPERIENCED IT ONCE, SHORTLY AFTER GETTING THE CAR FROM THE TOYOTA DEALERSHIP. I ASKED THEM ABOUT IT AND THEY WEREN'T ABLE TO OFFER ANY SUGGESTIONS, OTHER THAN I COULD PAY THEM TO DIAGNOSE THE PROBLEM. THERE ARE NO ERROR CODES REGISTERED WHEN THIS HAPPENS, WHICH IS WHY I THINK IT'S THE ECM. TOYOTA HAS UPGRADED THE CODE LEVEL FOR THE ECM TWICE, SO I'M THINKING THERE ARE ISSUES THEY ADDRESSED IN UPGRADING THE CODE. I JUST CAN'T FIND WHAT THOSE UPGRADES FIXED ANYWHERE ONLINE. MY DAUGHTER IS AFRAID TO DRIVE THE CAR, AND IF THE DEALERSHIP ISN'T WILLING TO TALK TO TOYOTA FIRST ABOUT THE PROBLEM, I'M NOT GOING TO SHOVEL MONEY INTO THEIR POCKETS TO TINKER AROUND WITH IT...IT HAS TO HAPPEN IN THEIR PRESENCE, AS THEY SAY...

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