NHTSA Complaint #11322141 — 2015 FORD ESCAPE

THE VEHICLE WAS IN REVERS WHILE PARKING IN A PARKING LOT. THE VEHICLE WAS LOCKED INTO REVERSE AND WOULD NOT SHIFT INTO NEUTRAL, PARK, OR DRIVE. THE CAR NEEDED TO BE TURNED OFF WITH THE EMERGENCY BRAKE IN PLACE SO THAT IT WOULD NOT CONTINUE TO TRAVEL IN REVERSE. WHEN ATTEMPTING TO RESTART THE CAR, THE SHIFTER REMAINED IN THE R POSITION BUT THE DASHBOARD NOW DISPLAYED THE CAR WAS IN N. THE SHIFTER WAS EVENTUALLY FORCED INTO THE PARK POSITION, BUT THE DISPLAY REMAINED IN N. THE CAR HAD TO BE TOWED TO A DEALERSHIP AND THE SHIFT CABLE BUSHING WAS REPLACED. THERE HAVE BEEN PART RECALLS ON THIS PART IN EARLIER MODELS OF FORD ESCAPES AND ON THE SAME YEAR (2015) OF FORD FUSION MODELS.