NHTSA Complaint #11322109 — 2006 FORD E-250

WE PURCHASED A VEHICLE FROM GASCAR AUTO IN MIAMI, FLORIDA ON DECEMBER 31ST, 2019. WE DROVE IT BACK TO MINNESOTA. IT TOOK US 4 MONTHS AND OVER 30 PHONE CALLS TO GET THEM TO SEND US THE TITLE-WHICH THEY WROTE DATE OF SALE AS 4/19/2020. WE JUST RAN THE VEHICLES VIN, (THE DEALERSHIP HAD ALSO RAN A CARFAX, BUT NOT DISCLOSED TO US AN ACCIDENT OR THE DISCREPANCY IN MILEAGE) AND DISCOVERED THE ODOMETER HAD BEEN ROLLED BACK TO READ 100,000 LESS MILES THAN WE WERE TOLD WE WERE PURCHASING IT WITH. WE WERE UNDER THE IMPRESSION WE WERE BUYING WHAT WE WERE TOLD WE WERE BUYING ON THE ODOMETER DISCLOSURE FORM, NOT A VEHICLE WITH 100K MORE MILES. HAD WE KNOWN THAT, AND HAD WE KNOWN THE COMPANY WOULD FALSIFY THE DATES ON THE TITLE AND REFUSE TO GIVE IT TO US, WE NEVER WOULD HAVE PURCHASED THE VEHICLE. THEY LIED ON SEVERAL OCCASIONS ABOUT SENDING THE TITLE, AND IT TOOK A NOTIFICATION OUR ATTORNEY WAS INVOLVED TO GET THEM TO MAIL IT AFTER 4 MONTHS. IN CONTACTING THE DEALER TODAY, HE TOLD US IT ISNT HIS PROBLEM BECAUSE HE HAD "EXEMPT" WRITTEN ON THE FRONT OF THE TITLE. HOWEVER, HE DID FILL OUT THE ODOMETER DISCLOSURE, HE DID FALSIFY THE DATE OF SALE, AND HE DID SELL US A TITLE THAT HAD APPARENTLY ORIGINALLY BEEN PURCHASED BY HIS DEALERSHIP MORE THAN 1 YEAR PRIOR, THOUGH HE NEVER TRANSFERRED THE TITLE TO THE DEALERSHIP FROM THE PREVIOUS OWNER. I AM INCLUDING DOCUMENTATION OF ALL OF THIS.