NHTSA Complaint #11322010 — 2013 DODGE AVENGER

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THERE WAS AN ABNORMAL SOUND INSIDE THE VEHICLE. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER OCCUPANT RESTRAINT CONTROLLER WAS SHIFTED FORWARD AND WAS UNABLE TO RESET THE HEAD REST. THE VEHICLE WAS TAKEN TO RICK HENDRICK DODGE CHRYSLER JEEP RAM (1468 SAVANNAH HIGHWAY, CHARLESTON, SC 29407, (843) 352-6931) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OCCUPANT RESTRAINT CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.