NHTSA Complaint #11321914 — 2018 NISSAN ALTIMA

I LEASED A 2018 NISSAN ALTIMA (FROM NISSAN) ON 3/24/18. APPROX 12K MILES INTO LEASING THE VEHICLE I HAD A BRAKE LIGHT SWITCH/BRAKE LAMP SWITCH (BRAKE SWITCH) GO BAD. THE VEHICLE IS A PUSH TO START VEHICLE AND THE BRAKE SWITCH IS A SENOR ABOVE THE BRAKE THAT WHEN YOU PRESS ON THE BRAKE, IT TELLS THE VEHICLE THAT YOUR PRESSING THE BRAKE TO START THE VEHICLE. THE PART WAS BACK ORDERED SO NISSAN AS A WHOLE HAD ZERO BRAKE SWITCHES TO REPLACE MY BAD ONE. I EXPLAINED TO THE NISSAN SERVICE REP THAT IM IN THE MILITARY AND I NEED MY VEHICLE TO DRIVE ME TO DIFFERENT DUTY LOCATIONS AND ALSO I HAVE COURT ORDERED CUSTODY IN WHICH I HAVE TO DRIVE 424 MILES TO GO SEE MY DAUGHTER AND THAT PARTICULAR WEEKEND I NEEDED MY VEHICLE TO DRIVE TO SEE HER. THE REP ADVISED ME THAT HE WOULD TAKE ONE FROM A NEW VEHICLE AND PLACE IT INTO MINES SO I COULD GO SEE MY DAUGHTER. BECAUSE HE DID THAT, THE MAINTENANCE WAS UNDOCUMENTED. AT 21,254K MILES THE PART FAILED AGAIN. CAUSING MY VEHICLE NOT TO START (IT WAS START RANDOMLY). WHEN IT DID START, I WAS NOT ABLE TO SHIFT MY VEHICLE OUT OF PARK OR SOMETIMES IF I DID GET IT INTO PARK, I COULDNT SHIFT IT FROM DRIVE OR REVERSE, CAUSING A MAJOR SAFETY CONCERN. ALSO WHILE DRIVING THE CARS ANTI-COLLISION BRAKING SYSTEM, WHICH WAS INCORPORATED WITH THE SWITCH, WOULD SUDDENLY CAUSE MY VEHICLE TO BRAKE (EVEN WHILE DRIVING 70MPH ON THE HIGHWAY). SOMETIMES THE VEHICLE WOULDN'T GO OVER 30MPH. I WAS ABLE TO GET THAT FIXED UNDER WARRANTY. THE PART FAILED AGAIN AT 62,155K MILES AND AT 129,025K MILES. THE LAST TIME THE PART FAILED I ASKED THE NISSAN SERVICE REP IF THERE ANYTHING NISSAN CAN DO BECAUSE I CANT KEEP PAYING FOR THIS PART TO KEEP FAILING. I NEED MY VEHICLE TO SEE MY DAUGHTER AND TO TRAVEL FOR THE MILITARY. HE ADVISED ME TO CALL THE NISSAN CORPORATE, I CALLED AND THEY STARTED A CASE BUT THE NEXT DAY I WAS ADVISED THAT THEY COULDN'T DO ANYTHING.