NHTSA Complaint #11321848 — 2019 INFINITI QX80

MY WIFE IS IN QUARANTINE WITH OUR DAUGHTER IN OREGON. DRIVES THE QX80 EVERY 2 OR 3 DAYS, TO GO TO THE STORE FOR FOOD. QX80 STARTED UP JUST FINE, DROVE IT TO THE STORE AND PARKED IT. 35 MINUTES LATER, CAME OUT OF THE STORE WITH PERISHABLE GROCERIES, THE BATTERY WAS TOO WEAK TO START IT. HAD TO BE JUMP STARTED. SEEING THAT OTHERS ARE HAVING THE SAME ISSUE. CALLED THE DEALERSHIP ABOUT THE ISSUE. THEY CLAIM THERE IS A RECENT RECALL THAT MAY HELP WITH THE ISSUE. NO RECALL IN THE SYSTEM, BUT NOTICES FROM INFINITI SERVICE ON THIS POSSIBLE FIX OF REPROGRAMMING AN ELECTRICAL MODULE. PER THE LAST COMPLAINT, IT DOESN'T FIX IT. I CALLED THE DEALERSHIP, THEY ARE AWARE OF THE ISSUE. I WAS TOLD THAT DUE TO ALL THE ELECTRONICS IN THE CAR, THERE IS A LARGE DRAW ON THE BATTERY FROM ELECTRONICS AND A LOT NEEDED FOR START UP. WAS TOLD THE QX80 HAS TO BE DRIVEN FOR LIKE 30 MINUTES AFTER YOU START IT UP, JUST TO CHARGE THE BATTERY FOR WHAT DRAW IT TOOK TO START THE ENGINE. ALSO BEING TOLD THE QX80 IS NOT MEANT TO SIT WITHOUT BEING DRIVEN FOR A WEEK OR LONGER, AS THIS CAN CAUSE THE BATTERY TO DRAIN ENOUGH IT WILL NOT START. SO I USED THE EXAMPLE THAT I CANNOT LEAVE THE QX80 AT THE AIRPORT IF I WAS FLYING OUT AND GOING ON VACATION FOR A WEEK. THEY RECOMMENDED THAT I DO NOT DO THAT. ALSO RECOMMENDED THAT IF THE QX80 IS GOING TO SIT FOR SEVERAL DAYS, THAT I CAN PURCHASE AND HOOK UP A BATTERY CHARGER/MAINTAINER TO THE BATTERY. THIS WAS NOT SOMETHING TOLD TO ME WHEN I BOUGHT IT, DID NOT READ IT IN ANY VEHICLE INFO. PURCHASED A $90K VEHICLE AND I HAVE TO POP THE HOOD, RUN AN EXTENSION CORD TO AND DEPEND ON A $40 BATTERY CHARGER TO KEEP IT RUNNING. THIS IS NOT ACCEPTABLE FOR ANY VEHICLE. IF I WANTED A VEHICLE THAT I HAD TO CONSTANTLY PLUG IN AND CHARGE, I WOULD HAVE PURCHASED AN ELECTRIC CAR.