NHTSA Complaint #11321507 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11321507
Vehicle 2017 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

CAR HAS HAD ISSUES OVER THE PAST YEAR AND A HALF (FIRST TIME HAPPENED DEC 2018) WHERE THE AUTO START/STOP FEATURE DOESN'T FUNCTION PROPERLY. WHEN IT GOES IN TO AUTO STOP IT WILL SOMETIMES NOT RESTART AUTOMATICALLY. A WARNING WILL APPEAR ON THE DASH TO TURN THE CAR OFF AND RESTART. I HAD THIS FIXED AT THE DEALER IN DECEMBER 2018- THEY REPLACED A SENSOR WHICH WAS APPARENTLY NOT COVERED BY WARRANTY. A YEAR LATER (NOW MARCH 2020) IS HAS STARTED TO DO IT AGAIN. THE ONLY WAY TO HAVE IT NOT HAPPEN IS TO TURN OFF THE ECOBOOST FUNCTION BY PRESSING THE BUTTON EACH TIME I DRIVE THE CAR. THIS IS EXTREMELY DANGEROUS TO HAVE TO RESTART YOUR CAR WHEN IT STALL AS A LIGHT WITH PEOPLE BEHIND YOU. IT SEEMS AS IF THIS IS AN ISSUE WITH MANY PEOPLE AND SHOULD BE RECALLED TO HAVE THIS FIXED.

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