NHTSA Complaint #11321431 — 2019 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11321431
Vehicle	2019 RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	April 17, 2020
Date Filed	April 17, 2020
Mileage	7,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

AFTER REMOTE STARTING THE CAR FOR A FEW MINUTES, I GOT IN THE TRUCK AND HIT THE START/STOP BUTTON AND REVERSED OUT OF MY DRIVEWAY. AS I BACKED OUT ON TO THE STREET, THE ENGINE SHUT OFF AND THE CAR SHIFTED ITSELF BACK TO PARK. I STARTED IT AGAIN AND AFTER A COUPLE OF SECONDS, THE CAR TURNED ITSELF OFF AGAIN. THIS HAPPENED ABOUT 10 TIMES. FINALLY IT STAYED ON AND I DROVE 6 MILES TO WORK. WHEN I GOT TO WORK, I HIT THE START/STOP BUTTON TO TURN IT OFF AND IT WOULD NOT TURN OFF. AFTER A COUPLE OF MINUTES, THE CAR TURNED OFF BY ITSELF. I STARTED IT AGAIN AND IT TURNED OFF AFTER A COUPLE SECONDS. AFTER A COUPLE MORE TIMES IT FINALLY IT STAYED ON FOR LONGER THAN A FEW SECONDS BUT WOULD NOT TURN OFF WITH THE START STOP BUTTON. I HAD IT TOWED TO THE DEALERSHIP. *TR

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