NHTSA Complaint #11321397 — 2015 ACURA TLX

TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE BATTERY LIGHT ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE WITHIN 15-20 SECONDS AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO KING ACURA (1687 MONTGOMERY HWY, HOOVER, AL 35216) WHERE IT WAS DETERMINED THAT THE FAILURE WAS LINKED TO A DEFECTIVE BATTERY. THE BATTERY WAS REPLACED HOWEVER, A FEW MONTHS AFTER THE BATTERY REPLACEMENT, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE CONTACT WAS THEN REFERRED TO THE MANUFACTURER. THE CONTACT WAS INFORMED TO DISABLE THE AUTO START FEATURE AS A POSSIBLE FIX FOR THE FAILURE. THE AUTO START FEATURE WAS DISABLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.*DT*DT*JB