NHTSA Complaint #11321221 — 2011 CHEVROLET EQUINOX POWER TRAIN

Complaint Details

ODI Number	11321221
Vehicle	2011 CHEVROLET EQUINOX
Component	POWER TRAIN
Date of Incident	July 26, 2019
Date Filed	April 15, 2020
Mileage	94,745 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

LAST YEAR OUR TRANSFER CASE BROKE. FORTUNATELY THE FAILURE WAS IN A PARKING LOT AND WE AVOIDED A SERIOUS ACCIDENT DUE TO THE COMPLETE FREEZING UP OF THE FRONT END. WE SIMPLY STARTED DRIVING AND THERE WAS A LOUD CRACK AND THEN THE STEERING FROZE. THERE WAS NO ACCIDENT, COLLISION OR ANY OFF ROAD OR ON ROAD EXPERIENCE THAT COULD HAVE CAUSED THIS. IT WAS CLEARLY A MAJOR PART THAT SHOULD NEVER FAIL THIS WAY. THE MECHANICS HAD NEVER SEEN BEFORE. OTHERS SINCE HAVE SUGGESTED WE FILE A COMPLAINT AND SEEK COMPENSATION BECAUSE OF THE NATURE OF THE FAILURE. WE HAVE WRITTEN GM AND INCLUDED PHOTOS. WE ATTACHED THE REPAIR BILLS, WHICH TOTALED $4,466.63, AND ARE SEEKING FULL COMPENSATION. *TR

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