NHTSA Complaint #11321216 — 2008 MERCEDES-BENZ E350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11321216
Vehicle	2008 MERCEDES-BENZ E350
Component	STEERING
Date of Incident	April 13, 2020
Date Filed	April 15, 2020
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED AFTER PARKING THE VEHICLE AND ATTEMPTING TO RESTART THE VEHICLE, THE ELECTRONIC STEERING LOCK CEASED. THE VEHICLE WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,000.

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