NHTSA Complaint #11321023 — 2017 BMW I3

TL* THE CONTACT OWNED A 2017 BMW I3. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, HIS VEHICLE ACCELERATED INDEPENDENTLY INTO ON COMING TRAFFIC WITHOUT WARNING. AS THE CONTACT STRUGGLED TO REGAIN CONTROL OF THE VEHICLE, HE STEERED THE VEHICLE INTO A WOODED AREA WHERE HE HIT A TRASH DUMPSTER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUFFERED A HEADACHE AND INJURIES TO HIS BACK AND NECK AREA. THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION AT THE SCENE. THE POLICE WAS CALLED; HOWEVER, THE CONTACT NEVER RECEIVED A POLICE REPORT. THE VEHICLE WAS TOWED TO BMW OF BUENA PARK (6750 AUTO CENTER DR, BUENA PARK, CA 90621) TO BE INVESTIGATED. THE CONTACT WAS UNABLE TO STATE WHAT THE INVESTIGATION FOUND; HOWEVER, THE INVESTIGATION DID DEEM THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AGREED TO PAY FOR A RENTAL VEHICLE. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,680. *JS