NHTSA Complaint #11320876 — 2019 RAM 1500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11320876 |
| Vehicle | 2019 RAM 1500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 600 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
STARTED WITH TELLING ME MY TIRE WAS FLAT. I PULLED OVER ON THE SIDE OF THE HIGHWAY WHICH IS DANGEROUS AND THE TIRE WAS FULL OF AIR. THEN TOLD ME ELCECTROIC BRAKES NEEDED TO BE SERVICED. NOT TOO LONG AFTER THAT IT KEPT TELLING ME THE FOUR WHEEL DRIVE IS NOT WORKING. I HAVE NEVER PUT THE TRUCK IN FOUR WHEEL DRIVE. ALSO THE ABS SERVICE LIGHT WAS FLASHING. TOOK IT BACK TO DEALERSHIP 4 DAYS AFTER I BOUGHT IT AND THEY TOOK IT INTO THEIR SHOP AND 'FIXED' IT IN A FEW MINUTES. VERY NEXT DAY EVERYTHING STARTED AGAIN. TOOK IT BACK TO DEALERSHIP AND THEY HAVE KEPT IT OVER THE WEEKEND. WHEN I CALLED THEM AT LUNCH ON FRIDAY TELLING THEM I WAS BRINGING IT BACK THEY ASKED ME TO WAIT TIL NEXT WEEK TO BRING IT. THIS IS THEIR SECOND CHANCE TO GET IT RIGHT. IT HAS BEEN A NIGHTMARE. I BOUGHT A TRUCK BECAUSE I HAVE A SMALL FARM AND I NEED IT TO FEED AND WATER MY ANIMALS. THEY HAVE HAD TO GO WITHOUT WATER ONE DAY BECAUSE I HAVEN'T HAD MY TRUCK 3 OUT OF THE FIRST EIGHT DAYS AFTER BUYING IT. ALSO THEY DIDN'T WANT TO GIVE ME A RECEIPT FROM WHEN I BROUGHT IT THE FIRST TIME UNTIL I HAD TOLD THEM I HAD ALREADY CALLED THE AG OFFICE.
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