NHTSA Complaint #11320372 — 2013 BUICK VERANO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11320372
Vehicle 2013 BUICK VERANO
Component ENGINE
Date of Incident
Date Filed
Mileage 3 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

SINCE I BOUGHT THE CAR IT CONSUMES AN EXCESSIVE AMOUNT OF OIL, IT MAKES IT CLICKING NOISE IF IT GETS SLOW TALK TO THE DEALERSHIP AT LEAST TWICE AND WAS TOLD THAT THIS IS JUST WHAT THESE ENGINES SOUND LIKE AFTER DOING RESEARCH I'VE NOTICED THAT THERE ARE MULTIPLE COMPLAINTS ABOUT THE SAME ISSUE, NOW I'M HAVING A PROBLEM WITH THE CAR JUST SHUTTING OFF ESPECIALLY IF I AM COMING TO A STOP OR AT A RED LIGHT, TODAY I WAS MAKING A LEFT OVER A FOUR-LANE HIGHWAY TO GET ONTO MY ROAD THE CAR JUST SHUT OFF AND I ALMOST GOT KEEP ON BUYING AN ONCOMING CAR BECAUSE IT STOPPED IN THE MIDDLE OF THE ROAD, AFTER DOING SOME ONLINE SEARCHING THIS IS A COMMON PROBLEM APPARENTLY, IT IS OUT OF WARRANTY AND DEALERSHIP TOLD ME NOTHING THEY CAN DO UNLESS I WANT TO PAY FOR IT, THERE'S 54,000 MI ON THE CAR SO THIS SHOULD NOT BE HAPPENING, WHEN I BOUGHT THE CAR THEY TOLD ME THAT THE ENGINE IS SUPPOSED TO SOUND LIKE THAT EVEN THOUGH MY GUT TOLD ME OTHERWISE BUT HEY THEY ARE THE PROS RIGHT, ALSO THE FIRST TIME I TOOK IT TO THE DEALERSHIP THEY TOLD ME THAT THE EXCESSIVE OIL CONSUMPTION WAS NOT A PROBLEM, JUST TO KEEP AN EYE ON IT AND TOP IT OFF IF IT GETS LOW...WHAT'S COMPLETELY CONTRADICTS WHAT THEY TOLD ME WHEN I BOUGHT IT BECAUSE THEY TOLD ME BECAUSE IT'S FULL SYNTHETIC THAT I WOULD NOT HAVE OFTEN, ME ALMOST GETTING T-BONED BECAUSE MY CAR OWED IS IN MY OPINION A SERIOUS SAFETY CONCERN AND THE MANUFACTURER OF THIS CAR IGNORING THE PROBLEM IS GOING TO CAUSE SOMEBODY TO GET KILLED

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