NHTSA Complaint #11320327 — 2017 CHEVROLET IMPALA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11320327 |
| Vehicle | 2017 CHEVROLET IMPALA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 44,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I PURCHASED A 2017 CHEVROLET IMPALA VEHICLE IN MARCH OF 2019 AND A FEW MONTH'S AFTER PURCHASING THE VEHICLE I IMMEDIATELY STARTED NOTICING THAT THE VEHICLE WOLD STALL AND OR HESITATE TO START EVERY TIME I WOULD PUT GAS IN IT. IMMEDIATELY AFTER THAT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL THIS DAY. I CURRENTLY WORK AT CARMAX AND AFTER SPEAKING WITH SOME MECHANIC'S, AS WELL AS AS READING SOME OF THE OTHER COMPLAINT'S I BELIEVE I AM EXPERIENCING THE SAME PROBLEM AS 2 OTHER BUYER'S THAT HAVE PREVIOUSLY FILED A COMPLAINT REGARDING THIS VEHICLE.THE SPARK PLUG TUBES ARE LEAKING AND THE LEAKS ARE CAUSED BY POROUS SPOTS IN THE HEAD CREATED DURING MANUFACTURING. THE SPARK PLUG TUBES ARE PERMANENTLY SEALED INTO THE HEAD AND ARE NOT REPLACEABLE. THIS IS A MANUFACTURING PROBLEM THAT NEEDS TO BE TAKEN CARE OF IMMEDIATELY. WE JUST PURCHASED THIS VEHICLE AND I AM BEING TOLD THAT THIS REPAIR IS GOING TO COST $3,000-$4,000 TO FIX, WHICH I AM NOT RESPONSIBLE FOR. I SHOULD BE ABLE TO HAVE THIS FIXED BY THE MANUFACTURER, I SHOULD'NT HAVE TO PAY FOR THIS REPAIR CONSIDERING THE VEHICLE WAS LITERALLY PURCHASED A YEAR AGO AS OF 3 WEEKS AGO. AND THE PROBLEM HAPPENED 3 MONTHS INTO ME HAVING THE VEHICLE
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