NHTSA Complaint #11320299 — 2014 ACURA TSX

FROZEN BRAKES WHEN STARING THE CAR, THE FIRST PUMP ON THE BRAKE WORKS AS EXPECTED. THEN THE NEXT 3-5 PUMPS, THE PEDDLE DOES NOT GO DOWN AND HAS THUS THE CAR DOES NOT STOP. THIS USUALLY HAPPENS WHEN I GO TO WORK IN THE MORNING. BUT, IT HAS HAPPENED DURING THE AFTERNOON. BUT MOST MORNING, I CAN GUARANTEE IT WILL HAPPEN. IT'S USUALLY ON COLD MORNINGS (TEENS AND BELOW) BUT I'M SEEING IT NOW IN 30DEGREE WEATHER. I TOOK IT TO THE ACURA DEALERSHIP (ACURA OF TROY, MI) AND THE SERVICE MANAGER [XXX] DIDN'T LOOK INTO IT AT ALL. HE SAID THEY PERFORMED THE STANDARD 'ACURA CHECK' AND THERE WERE NO ISSUES. I PROVIDE GREG WITH DETAILS ON THE ISSUES AS WELL AS PRINTOUTS FROM OTHERS WHO HAVE REPORTED THE SAME ISSUE. ALL HE DID WAS SMILE AND SAID THEY DID THE ACURA SAFEFTY CHECK AND IT PASSED. I'LL BE SENDING THIS INFO TOO; THE OWNER AND GM OF ACURA OF TROY AND TO ACURA CORP.(HONDA). HERE IS JUST 1 THREAD ON THE ISSUES: HTTPS://ACURAZINE.COM/FORUMS/SECOND-GENERATION-TSX-DISCUSSION-2009-2014-143/FROZEN-BRAKE-PEDAL-901219/ FOR YOUR SELECTION ON THE DATE OF WHEN THIS HAPPENED, I'M ADDING THE SERVICE DATE. BUT THIS IS ON ONGOING PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR