NHTSA Complaint #11320131 — 2014 JEEP WRANGLER

OIL COOLER/OIL FILTER HOUSING AND GASKETS HAVE A KNOWN DEFECT THAT CAUSES OIL TO LEAK ONTO AND INTO ENGINE COMPONENTS, SUCH AS THE RADIATOR, CAUSING THOUSANDS OF DOLLARS IN DAMAGE TO THE VEHICLE. JEEP/CHRYSLER/DODGE/RAM TECHS KNOW THAT THIS IS A COMMON DEFECT, AND THE LEAKING OIL CAN AND DOES BURN, WHICH CAN LEAD TO A TOTAL ENGINE FIRE!!! I FIRST NOTICED THE ISSUE WHEN I SMELLED BURNING OIL. THINKING IT WAS JUST A MINOR ISSUE THAT COULD BE FIXED WHENEVER I HAD THE FREE TIME, I CONTINUED DRIVING FOR ANOTHER WEEK OR TWO UNTIL SMOKE STARTED COMING OUT OF THE ENGINE! I FINALLY TOOK IT IN BECAUSE THERE WAS WAY TOO MUCH SMOKE TO BE SAFE (FIRE?). THE TECH THAT WORKED ON MY JEEP, MIKE POLLARD, SAYS HE SEES THIS ISSUE ALL THE TIME, ADVISED ME TO PAY FOR THE REPAIRS AND THEN FILE FOR REIMBURSEMENT WITH THEIR CORPORATE OFFICE SINCE IT IS A KNOWN ISSUE AND MY JEEP ONLY HAD 43,500 MILES ON IT (WELL UNDER THE 100,000 MILE POWERTRAIN WARRANTY). WELL, I DID AS HE ASKED, BUT CORPORATE CUSTOMER CARE IS USELESS, WILL NOT REACH OUT TO THE TECH AS ASKED, AND ARE DOING THEIR BEST TO NOT PAY BECAUSE VEHICLE IS OUT OF WARRANTY AND THERE IS NOT A RECALL. EITHER WAY, THIS ISSUE CAN START A FIRE IF LEFT UNFIXED. JEEP KNOWS THAT THIS IS A COMMON ISSUE, YET WILL NOT DO A RECALL UNLESS FORCED (MONEY OVER SAFETY). LOOK ONLINE AT THE HUNDREDS OF OTHERS COMPLAINING ABOUT THIS COMMON ISSUE. HTTPS://WWW.CARPROBLEMZOO.COM/JEEP/WRANGLER/2014/ENGINE-OIL-LEAKING-PROBLEMS.PHP HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/WRANGLER/2014/ENGINE/OIL_HOUSING_LEAK.SHTML HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/WRANGLER/2014/ENGINE/LEAKING_OIL.SHTML I HAVE EXHAUSTED TRYING TO GET THESE CHARGES REIMBURSED. THIS COST ME OVER $2000, AND MY VEHICLE ONLY HAD 43,500 MILES ON IT. WHAT'S WORSE, IS THAT THEY REPLACED IT WITH THE SAME DEFECTIVE PART AS USUAL, SO NOW I HAVE TO WORRY THAT IT'LL JUST HAPPEN AGAIN SOON. PLEASE HELP!!!