NHTSA Complaint #11320123 — 2010 FORD ESCAPE STEERING

Complaint Details

ODI Number	11320123
Vehicle	2010 FORD ESCAPE
Component	STEERING
Date of Incident	April 3, 2020
Date Filed	April 3, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS APPROACHING A STOP LIGHT, THE POWER STEERING CEASED WITH THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO BASIL FORD (1540 WALDEN AVE, BUFFALO, NY 14225) WHERE THE VEHICLE WAS DIAGNOSED WITH A POWER STEERING FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE REPAIR FAILED TO FIX THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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