NHTSA Complaint #11320086 — 2014 DODGE DART

TL* THE CONTACT OWNS A 2014 DODGE DART. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT TOOK THE VEHICLE TO STEVENS CREEK CHRYSLER JEEP DODGE RAM (4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129) FOR THE RECALL REPAIR, HOWEVER, THE VEHICLE FAILED TO START AFTER IT WAS RETURNED. THE DEALER AGREED TO REPAIR THE VEHICLE AND HAD THE BATTERY REPLACED. THE CONTACT THEN RECEIVED ANOTHER UNKNOWN RECALL NOTIFICATION AND RETURNED TO THE DEALER FOR THE REPAIR. UPON RETURN OF THE VEHICLE, THE VEHICLE AGAIN FAILED TO START. THE DEALER THEN INFORMED THE CONTACT THAT THE STARTER FAILURE WAS DUE TO A DEFECTIVE TRANSMISSION ASSEMBLY, A PART THAT WAS NOT COVERED UNDER THE RECALL. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE TRANSMISSION ASSEMBLY WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.