NHTSA Complaint #11320062 — 2018 TOYOTA COROLLA

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE SHUDDERED AND STALLED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED OVER TO INSPECTED THE VEHICLE. THE VEHICLE FAILED TO START AFTERWARDS. THE VEHICLE WAS TOWED TO TOYOTA OF LAREDO LOCATED AT (6324 BOB BULLOCK LOOP, LAREDO, TX 78041) WHERE THE MECHANIC FOUND NO DEFECT WITH THE VEHICLE. THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ACKNOWLEDGED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER AT FIRST DECLINED TO PROVIDE A LOANER VEHICLE BUT AFTER SEVERAL ADDITIONAL FAILURES, A LOANER WAS PROVIDED. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.