NHTSA Complaint #11319812 — 2014 DODGE DURANGO SEATS

Complaint Details

ODI Number	11319812
Vehicle	2014 DODGE DURANGO
Component	SEATS
Date of Incident	March 30, 2020
Date Filed	March 31, 2020
Mileage	87,940 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WIFE WAS DRIVING IN A RESIDENTIAL AREA GOING APROX15MPH. DID NOT HIT ANYTHING ORWAS NOT STRUCK BY ANYTHING. WAS STRUCK IN THE HEAD THROWING HER HEAD VIOLENTLY FORWARD, BY THE DRIVERS SIDE HEADREST DEPLOYING. SHE WAS SHOCKED AS SHE HAD NO IDEA WHAT HAD HAPPENED. SHE IMMEDIATELY FELT PAIN AND LIGHT HEADEDNESS. RETURNED HOME LESS THAN BLOCK FROM THE HEADREST DEPLOYING. I TOOK HER TO ER, AFTER 2 HRS DETERMINED SHE HAD A CONCUSSION AND STRAINED MUSCLES IN HER NECK, BASICALLY WHIPLASH.

Related Complaints for the 2014 DODGE DURANGO

Other SEATS Complaints

#11717614 — February 12, 2026 — 1. Active Head Rest Inadvertent Deployment Driver's side 2. seat warmers and steering wheel warmer won't turn off unl...

#11710096 — January 10, 2026 — Active Head Rest Inadvertent Deployment

#11689075 — September 23, 2025 — While stopped at a stop sign, the passenger headrest airbag deployed.

#11687006 — September 12, 2025 — Driver side front headrest exploded/deployed while the car was parked. The plastic latch inside the headrest is broke...

#11666774 — June 13, 2025 — Driving 2014 Dodge Durango when the active headrest restraint on the passenger seat activated. No accident or impact...

Recent Complaints for the 2014 DODGE DURANGO

#11717614 — STEERING — February 12, 2026 — 1. Active Head Rest Inadvertent Deployment Driver's side 2. seat warmers and steering wheel warmer won't turn off unl...

#11716853 — SERVICE BRAKES — February 9, 2026 — My 2014 Dodge Durango’s VIN is not listed as impacted by Safety Recall P14/NHTSA 14V-154. However, my vehicle is sho...

#11710099 — SEAT BELTS — January 10, 2026 — The passenger side seatbelt retractor broke, will not release seat belt at all. I am aware that NHTSA did testing in...

#11703080 — FUEL/PROPULSION SYSTEM — December 4, 2025 — Fuel pump and wiring issues

#11696212 — Chest Clip, Buckle, Harness — October 28, 2025 — After the straps are tightened, the child can push the straps and they become loose. The straps do not stay tight and...