NHTSA Complaint #11319801 — 2014 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11319801
Vehicle	2014 FORD EXPLORER
Component	STEERING
Date of Incident	March 26, 2020
Date Filed	March 31, 2020
Mileage	123,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WIFE WAS DRIVING AT 50MPH ON HIGHWAY AND STEERING SUDDENLY BECAME TO HARD FOR HER TO STEER. WARNING LIGHT CAME ON SAYING ANTI SKIDDING FAILURE. SHE MANAGED TO GET TO SIDE OF THE ROAD AND WARNING LIGHT LIGHT CAME ON SAYING FAILURE STOP SAFELY. SHE COULD HAVE WRECKED OR HIT ANOTHER VEHICLE. I ARRIVED AND MOVED THE CAR TO SAFELY. I AM A BIG MAN AND IT WAS ALL I COULD DO TO TURN THE STEERING WHEEL. FORD NEEDS TO RECALL THESE VEHICLES AND REPAIR THEM AS LOSS OF STEERING IS A MAJOR SAFETY HAZARD THAT COULD RESULT IN THE LOSS OF LIFE.

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