NHTSA Complaint #11319538 — 2000 ACURA RL

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11319538
Vehicle	2000 ACURA RL
Component	AIR BAGS
Date of Incident	March 26, 2020
Date Filed	March 27, 2020
Mileage	210,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

DEALERSHIPS INTENTIONALLY IGNORE TAKATA/NADI AIRBAG SAFETY OCCUPANT SAFETY RECALLS ON JAN 2019 THIS VEHICLE WAS DELIVERED TO MCCONNELL HONDA ALABAMA DEALERSHIP REPAIR SHOP FOR MALFUNCTION INDICATION LIGHTS "BATT" "BRAKE". THIS MALFUNCTION WAS A RESULT OF AUG 2018 PATTON HONDA GEORGIA, DEALERSHIP SHOP REPAIR DIAGNOSTIC (PARKING LOT BRAKE TORQUING) ABUSE WHILE IN CUSTODY TO DIAGNOSE, A SLIGHT HESITATION DURING ACCELERATION AND RUBBER SQUEAK NOISE NEAR FRONT LEFT WHEEL. NO REMEDY WAS PROVIDED AND VEHICLE WAS DAMAGED AND BATTERY CHARGING DISABLED BY PATTON HONDA GEORGIA. OWNER WAS CHARGED A $100 SERVICE CHARGE. MCCONNELL HONDA ALABAMA DID NOT TROUBLESHOOT MALFUNCTION, REMOVED AND REPLAC ED A GOOD ALTERNATOR, WHICH DOES NOT SOLVE THE BATTERY CIRCUIT CHARGING MALFUNCTION AND BILLED CUSTOMER $1320 INITIALLY THEN $920 AFTER CUSTOMER EXPRESSED DISAPPOINTMENT WITH BAD REPAIR THAT WILL PROVE FAULTY. MCCONNELL HONDA ALABAMA LATTER ATTEMPTS TO RE-TITLE AND SELL OWNER'S VEHICLE TO AUCTION DESPITE CIVIL SMALL CLAIMS COMPLAINT FILED ON 25 MARCH 2020 IN MONTGOMERY COUNTY COURT, ALA. NEITHER DEALERSHIP REFERENCED OR ADDRESSED THE OPEN RECALL SAFETY STATUS.

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