NHTSA Complaint #11319440 — 2019 RAM 1500

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT MADE A LEFT TURN HOWEVER, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE TYSON CHRYSLER DODGE JEEP RAM 1 SW FRONTAGE RD, JOLIET, IL 60404, (815) 741-5530), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GROUND TERMINALS NEEDED TO BE TIGHTENED. THE GROUND TERMINALS WERE TIGHTENED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.