NHTSA Complaint #11319222 — 2020 JEEP COMPASS

TL* THE CONTACT OWNS A 2020 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 40 MPH, THE FORWARD COLLISION AVOIDANCE SYSTEM FAILED FUNCTION AS DESIGNED. THE CONTACT STATED THAT THE SPEED WAS NOT REDUCED NEITHER WAS THERE A WARNING OF STOPPED VEHICLES AHEAD. THE CONTACT DEPRESSED THE BRAKE PEDAL AND STOPPED THE VEHICLE. THE FORWARD COLLISION AVOIDANCE SYSTEM WAS RESET AND THE VEHICLE OPERATED AS DESIGNED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BROWN'S JEEP CHRYSLER DODGE RAM LOCATED AT (483 NY-112, PATCHOGUE, NY 11772) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM FRONT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 600.