NHTSA Complaint #11318944 — 2013 SUBARU IMPREZA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11318944
Vehicle	2013 SUBARU IMPREZA
Component	ENGINE
Date of Incident	February 21, 2020
Date Filed	March 22, 2020
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DRIVING ALONG AND STARTED MAKING BAD NOISE FROM MOTOR. LOST POWER. THE SAME THING HAPPENED ABOUT 2 YRS AGO WIYH AROUND 52000 MILES ON IT. THEN SUBARU FIXED IT. THIS TIME THEY ARE USING ALL SORTS OF EXCUSES. TO GET OUT OF FIXING IT UNLESS I PAY AN UNDEFINED AMOUNT. ..JUST AS LAST TIME I HAD ALL MY MAINTENANCE LOGGED. THAT ISNT IN QUESTION BUT BEC THERE ARE HEAT SHIELDS THAT WERE RATTLING I JUST TOOK OFF AND SOME BOLTS I REPLACED LIKE WHEN I PUT A NEW EXHAUST FLANGE GASKET. THEY WANT TO GET OUT OF IT BY SAYING IT LOOKS AS IF IT COULD HAVE HAD PERFORMANCE PRODUCTS ON IT.

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